Add the chat to Drupal

Your chatbot is one line of code. Copy yours from Install in your dashboard; it looks like this:

<script src="https://aichatfrontdesk.com/w.js" data-bot="YOUR-CHATBOT-ID" defer></script>

Drupal

1. Open your active theme's templates folder and find html.html.twig. If it is not there, copy it from Drupal's core stable theme layout folder into your theme.
2. Paste the line just before the closing </body> tag in that file and save it.
3. Go to Configuration → Development → Performance and click Clear all caches.
4. Open your site and view the page source to confirm the line is present, then look for the chat button.

A custom block can also hold the line, but Drupal's editor often strips script tags, so check the page source. Re-check after theme updates.

These steps are written from each platform's own help pages. Menu names change, and the guides have not been tested on a live site on every platform. If a step does not match what you see, use "Email it to my web person" in your dashboard.

Check it works

Open your website in a private window. The chat button sits in the bottom corner. Your dashboard's Today page shows "Installed" once the first visitor loads it.

Start free and get my line of code