Phone and website chat, working as one
Most customers either call or type. AI Chat Front Desk answers the typing on your website; our sister product, AI Phone Front Desk, answers your phone. Connect them and they work like one front desk.
What connecting does
- One set of answers. Both read your website. A question you answer in either dashboard is known by both assistants from then on.
- One leads list. Calls, texts and chats all show up in both dashboards, tagged Phone or Website chat, and you get one alert per lead, not two.
- Text me / Call me back. A website visitor who would rather talk can tap a button. The phone receptionist texts them within seconds (never at night) and, if they asked, you get a call-back request.
- One report. One morning email covers calls, chats, every lead and the questions neither assistant could answer.
How to connect
- Use the same email address and website in both products.
- In this dashboard open Phone + chat and click Connect.
- That is it. Disconnect any time; each keeps working on its own.
Price
Front Desk: $139/month (phone Starter + chat Business, $178 apart). Front Desk Plus: $229/month (phone Growth + chat Business, $278 apart). Billed once a month by AI Phone Front Desk; cancel any time.